Office Staff

Role of the Coordination Unit

The primary role of the practices mentor is to ensure the Educators associated with the Family Day Care Service offers inclusive, nurturing and learning environments for children, and can meet all the State and Commonwealth legislative requirements. Under the Commonwealth funding, the Family Day Care Scheme is required to commit to the National Quality Framework, identify the areas of improvement and work in collaboration with all participants to achieve quality learning outcomes for all children accessing the Family Day Care Service.

Coordination Unit Responsibilities in relation to Families:

  • Assisting families to find suitable education and care needs
  • Referring families to Educators with vacancies and the capacity to meet their needs
  • Providing support to families and information about other agencies as necessary (e.g. hearing, speech services etc)
  • Processing timesheets and administering Child Care Subsidy (CCS) on behalf of families
  • Providing support if families have concerns about their care arrangement
  • Where possible, providing alternative care arrangements if the regular Educator is not available
  • Providing opportunities for the families to feel like they are part of the service
  • Consulting and collaborating on Policy development and implementation
  • Providing information on new requirements, legislation or pending changes that might affect them and their children
  • Providing feedback on their children and supporting their child’s learning outcomes
  • Undertaking monthly visits to ensure the environment that Educators offer is hygienic and safe for children to enter

Role Responsibilities in relation to Educators:

  • Selection and recruitment of suitable Educators
  • Assessing the Educator’s home to ensure it meets the standards required
  • Interviewing the Educators, families to ensure they understand the nature of the work which an Educator must undertake
  • Induction and Orientation of Educators
  • Providing information about and access to Training and Professional Development opportunities
  • Supporting Educators in providing a quality service by conducting regular home visits and support through other forms of communication
  • Ensuring the home continues to meet the standards by first and final home safety checks and monthly visits
  • Providing leadership in curriculum decision making in relation to planning for children
  • Ensuring all members of the Educator’s home including the Educator and regular visitors who have contact with children have a current ‘Working with Children’ Positive Notice (Blue Card)
  • Ensuring the Educator is aware of the legislative requirements in which they must operate
  • Consulting and engaging Educators in Policy review and implementation
  • Working in respectful partnership with Educators and families

Ruby Cowling-Scaife  | Business Manager

I hold an Advanced Diploma in Children’s services and Certificate in Business management. I am a co-owner of this service. I have worked in child care for over 20 years, after school & vacation care, Nanning & babysitting, occasional care, Long day care and Montessori.

Anita |  Sunshine Coast Practice Mentor

My name is Anita and I have been with Family Day Care Providers as an Educator for the past 8 years. I have been an Educator in Dalby, Redcliffe and the Sunshine Coast now totalling 28 years.  I completed my Diploma of Childcare and Education to further my understanding of children, their behaviour and the importance of having Developmentally appropriate activities.

Narelle |  Fraser Coast Practice Mentor

I have been working in the field of childcare for 25 years. I have held positions in various organisations both state and private.  I am a mother of 3 children and loving grandma. I have always been an involved parent and this is where my love for all children came as I assisted at kindy, preschool and then school.  I enjoy being around children of all ages and especially enjoy it when children recognise me away from the work environment. As my children grew up and left home I was able to still be surrounded by children within my work day. This was always very satisfying and enjoyable. I enjoy my role with Family Day Care Providers C & R Cowling-Scaife and look forward to being part of this proactive company for many years in the future.

Angela | Fraser Coast Practice Mentor

My name is Angela and I am married and have 2 wonderful children of my own. I have worked in the childcare industry since January 1996 and I hold my Advanced Diploma. My background has been mainly centre based, and I have worked as a Group Leader and Centre Director before making the change to Family Day Care in 2012. I really love what Family Day Care can offer children. I love the smaller group sizes as I believe that this is a big benefit to children as their needs are more easily met than in a large group setting. I love the bond that you form with the children and families. There is nothing better than seeing a child you care for grow and blossom into wonderful independent individuals. My aim is to provide each child with a caring, safe and secure environment where they can grow, develop and have fun. All children in my care become apart of my extended family and I care for them as I would my own 2 children.

Nadine |  South Burnett Practice Mentor

I work looking after the South Burnett and Western Downs regions. I am married with 2 beautiful adult children. I have been in the childcare Industry for 17 years, starting as a Trainee and working through to a Director in a centre based Child Care. I am absolutely loving my role as a Coordinator with Family Day Care Providers C&R Cowling Scaife. I believe every person has the potential to bring something unique and special to the world. I will help guide the Educators and children to develop their potential by believing in them as capable individuals. I will assist the Educators and children in discovering who they are, so they can express their own opinions and nurture their own ideas, in a loving caring respectful environment. Teaching is a lifelong learning process of learning about new philosophies and new strategies, learning from the parents and community, learning from colleagues, and especially learning from the children. Children have taught me to open my mind and my heart to the joys, the innocence, and the diversity of ideas in the world. Because of this, I will never forget how to smile with the new, cherish the old, and laugh with the children.